I’m amazed that everything I order at this BK comes wrong! I asked for no bacon and no lettuce, and it came with bacon and lettuce. Another day I asked for no onions (I’m allergic to onions) and it came with onions! I threw it away because there was no way to go back 7 km just to complain about a simple sandwich. What if I had eaten it and gotten sick? I rarely eat fast food, and every time I went to this BK for something simple, I got something different. Not to mention the amount of ketchup they put in the bag: 1 packet? In Brazil they give you 10! What am I supposed to do with 1 ketchup? Smell it? It would be better not to send any ketchup at all, because this is a disgrace.
Hi Robert. we're really sorry to hear this. We always aim to improve and we appreciate your feedback as we work on making the experience a better one.